Virtual Care Resources for Healthcare Providers and Healthcare Leaders
The way you care for patients is changing. See below for valuable resources to help you and your colleagues improve virtual care appointments.
- Topics
- Health workforce
- Technology
- Key Learnings
Tips for Webside Manner:
Create a workstation that’s private, quiet, well-lit and distraction free.
Get comfortable with the technology before your visit. Be set up in front of your computer, tablet or smartphone at least 10 minutes before your visit.
Be aware of potential language or communication barriers and care requirements in advance and adjust approach accordingly.
Don’t rush — pause and encourage patients to ask questions.
Share resources with patients after your visit that they may find helpful.
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In 2020, we worked with the Canadian Medical Association to develop a WEBside manner infographic for healthcare providers, to help you make the most of virtual care appointments. Use this resource as part of your quality service and share it with your peers.
© 2020 Canadian Medical Association. Reproduced by Healthcare Excellence Canada with permission.